Accessibility

Our contribution to an accessible and inclusive website

We are committed to making our website accessible in accordance with the Accessibility Act as amended, implementing the European Accessibility Directive (Directive (EU) 2019/882) on the accessibility requirements for products and services. The Web Content Accessibility Guidelines – WCAG 2.2 – have been followed to the greatest extent possible. For detailed information regarding contractual terms, please visit our homepage under the section: Included Services – Good to Know – Hotel Terms and Conditions. 


The following content is not accessible for the reasons stated below:
 

  • Incompatibility with accessibility regulations: Our website contains PDF documents that are currently not fully accessible. If you require assistance with non-accessible PDF documents, please contact us at info@erika.at or by phone at +43 5226 2376. We will do our best to provide the content in an appropriate and accessible format.
  • Disproportionate burden: For economic and organizational reasons, it is currently not feasible to make older PDF and Office documents fully accessible.
  • Ongoing improvements: The listed accessibility issues are being continuously addressed and corrected.
  • Outside the scope of applicable legislation: Some older documents and content on our website were published before June 28, 2025, and are therefore exempt from the Accessibility Act. Currently, no comprehensive retroactive modifications are planned for these.
  • Third-party content: Our website contains documents and content provided by third parties that were neither developed, commissioned, nor controlled by us. Therefore, we cannot guarantee their compliance with accessibility regulations, and such content is also exempt from the Accessibility Act.



Preparation of this Accessibility Statement:
 

  • The assessment of this website’s compliance with the Accessibility Act was carried out via a self-evaluation based on WCAG 2.2.
  • We are continuously working to improve our website. Usability and accessibility are very important to us. If you encounter any barriers while using our site that hinder or restrict your experience, please let us know by emailing: info@erika.at
  • In your message, please briefly describe the issue and include the URL of the affected page or document. We will review your inquiry and get back to you as soon as possible.